EGERTON UNIVERSITY
DIVISION OF ADMINISTRATION AND FINANCE
CITIZENS SERVICE DELIVERY CHARTER
Egerton is committed to being a World Class University for the Advancement of Humanity
|
Service |
Requirement |
User Charges |
Time Line |
|
Staff recruitment |
i. Application letter ii. Copies of certificates iii. Curriculum vitae |
Free |
i. Acknowledgement of application-7working days ii. Notification for interview – 14 working days iii. Results of interview – 2 working days |
|
Staff development |
Training Application letter
Promotion i. Application letter ii. Copies if certificates iii. Curriculum vitae |
Free Free |
i. Acknowledgement – 2 working days ii. Decision of the training committee -14 working days i. Annual review for all positions ii. Acknowledgement – 2 working days iii. Notification of review committee decision – 2 working days |
|
Collective bargaining agreement |
Proposal from unions |
Free |
2 months before the expiry of the existing agreement |
|
Staff salary administration i. Release of pay slips ii. Release of salaries |
University Employee Payroll number Approved Salary Scales Bank Details |
Free |
Last day of the month |
|
Industrial attachment |
i. Application letter ii.Institutional letter iii.Insurance |
Free |
Notification – 4 working days |
|
Payment of suppliers |
LPO Invoice GRN |
Free |
30 working days from date of receipt of goods or services |
|
Payment of Imprests |
Imprest warrant Relevant documentation |
Free |
4 working days |
|
Payment of Claims and Allowances |
Approved claim and allowance forms Relevant documentation |
Free |
21 working days |
|
Provision of ICT services |
Internet services i. Registered student ii. University employee
Reprographic services i. University official documents ii. Students academic documents
|
Free Ksh 1.28/page |
Continuous Continuous |
|
Provision of Security services |
University facilities, resources, staff and students |
Free |
Continuous |
|
Water, Sewerage and Sanitation services |
Student, Staff and Resident in University buildings |
Free |
Continuous |
|
Provision of transport |
University Student and Staff |
Free |
Continuous |
